Change Management is the process, tools and techniques applied for managing the people side of change to achieve a required business outcome. COR solution impacts directly on Systems and Processes generating short and long term benefits to the CLIENT.
In order to achieve an effective change in CLIENT’S Organization, COR defined best in breed Change Management Process for ensuring the solution is effectively adopted by CLIENT´S Organization.
Change Management Scope of Work includes:
- Project Kick Off: Define Sponsors, Goals, Timing, Resources and Communication Strategy
- Digital Transformation Workshop – Consultancy Services
- Agency´s Service Standardization (Project Template Creation)
- Training by Role as previously scheduled in Project Kick Off
- Change Management Process Closure and Survey
The Change Management Process concludes with the formal Project Closure once all detailed actions stated in the Kick Off are effectively delivered.
COR Adoption Management Process Scope of Work includes ad-hoc reports based on CLIENT´S needs and Pre paid Packs for Consultancy Services.
CLIENT can request ad-hoc reports not included in COR standard reports for a specific need. We can mention the following reports examples:
- Monthly usage report
- Quarterly ROI estimation reports
- Value Added Report based on CLIENT´S processes
In addition to previously mentioned reports, COR includes two Professional Services Packs:
Pack 1: 5 monthly Hours included
Pack 2: 10 monthly Hours included
These Packs are cumulative and only expire if contract is finished. COR to inform hours usage either by email or by the Application.
Creative workloads keep growing driven by increased SOW Workloads particularly in digital and social media. Workloads are most commonly out of control as Agencies don`t document, track or negotiate workloads for Fee-setting purposes.
The combination of declining Fees and growing workloads puts the Agency under an enormous strain. How have Agencies generated growing profit margins? Through downsizing and “juniorizing”, what converts them in commodity suppliers.
Scope of Work Diagnostics provide Strategic Consulting Support enabling the Agency to measure and assess Agency´s workloads. With this new Approach Agencies will be able to negotiate with customers based on value brand and deliverables instead of Fees.
Scope of Work Diagnostics Professional Service is composed of the following items:
- Project Kick Off: Define Sponsors, Goals, Timing, Resources and Communication Strategy
- Scope of Work Reconstruction in ScopeMetrix® template
- Scope of Work Analysis
- Recommendations, Action Plans and Communication Strategy
Process workshops are an important tool for anyone running process discovery, documentation or analysis. They are powerful because it’s one of the few chances that teams can get to talk about how they work together and how they can improve.
COR designed a workshop focused on Agency´s processes with direct impact on productivity. The Workshop consists of several sessions where COR, along with the CLIENT, analyze existing processes, define improvements to current situation and implement/communicate them in an efficient way. Process Workshops need minimum time from CLIENT´S agenda and provide positive return in a short period of time.
Process Workshop Scope of Work includes:
- Project Kick Off: Define Sponsors, Goals, Timing, Resources and Communication Strategy
- Process Analysis
- Agency´s Service Standardization (Project Template Creation)
- Communicate changes and benefits for Stakeholders
- Workshop Closure and Survey
COR designed a workshop focused on assisting Agencies implementing internal processes and reports in order to have a clear view of their profitability at a Client – Brand – Product – Project level so as to take business decisions based on hard data.
Profitability Workshop consists of several sessions where COR, along with the CLIENT, analyze what information is used for taking business decisions and define improvements to current situation implementing and communicating them in an efficient way. Profitability Workshops need minimum time from CLIENT´S agenda and provide positive return in a short period of time.
Profitability Workshop Scope of Work includes:
- Project Kick Off: Define Sponsors, Goals, Timing, Resources and Communication Strategy
- Process and report Analysis
- New Process and report creation
- Communicate changes and benefits for Stakeholders
- Workshop Closure and Survey
SMB Onboarding is the process, tools and techniques applied for managing a SMB (most commonly 25 or less users) implementation considering the people side of the change and process improvements. COR solution impacts directly on Systems and Processes generating short and long term benefits to the CLIENT.
In order to achieve an effective implementation in CLIENT’S Organization, COR defined a cost-effective approach for ensuring the solution is effectively adopted by the CLIENT. SMB Onboarding complements all material shared with CLIENT´S for ensuring the Implementation of COR is being done in a cost-effective way taking all advantage of the solution.
SMB Onboarding Scope of Work includes:
- Delivery of a welcome kit with what needed to effectively implement the solution
- Schedule one session with multiple purposes:
- Support on Project Template Creation
- Support on general concerns, features, functionalities
- Training on specific aspects based on CLIENT´S needs
- SMB Onboarding Closure and Survey
COR SMB Adoption Management Process is pre-paid 5 hour pack of Professional Services that CLIENT can use in any moment within a one year period for receiving different value added Consultancy Services from COR Professional Services.
Scope of Work includes the following value added Services:
- Usage report
- Quarterly ROI estimation reports
- Value Added Report based on CLIENT´S processes
- Trainings and Workshops
Contact our team to request a quote.
Contact our team to request a quote.
Contact our team to request a quote.
Contact our team to request a quote.
Contact our team to request a quote.
