We accompany you in the growth of your agency.

Learn about our professional services.

In COR we care about providing a comprehensive and personalized service for all our clients who aim for an improvement in their agency, and in their industry.

Together with our team of Customer Success Management, we bring proposals so that our clients can use the tool to the fullest, and thus, become the solution that your agency needs.

We offer a support that goes from our Change Management, an intensive training so that the adoption process is impeccable, to a certification so that your agency can stand out not only for its work, but also for its operation.

Change Management is the process, tools and techniques applied for managing the people side of change to achieve a required business outcome. COR solution impacts directly on Systems and Processes generating short and long term benefits to the CLIENT.

In order to achieve an effective change in CLIENT'S Organization, COR defined best in breed Change Management Process for ensuring the solution is effectively adopted by CLIENT´S Organization.
Change Management Scope of Work includes:
-Project Kick Off: Define Sponsors, Goals, Timing, Resources and Communication Strategy
-Digital Transformation Workshop - Consultancy Services
-Agency´s Service Standardization (Project Template Creation)
-Training by Role as previously scheduled in Project Kick Off
-Change Management Process Closure and Survey

In addition to previously mentioned reports, COR includes two Professional Services Packs:

Pack 1: 5 monthly Hours included

Pack 2: 10 monthly Hours included

These Packs are cumulative and only expire if contract is finished. COR to inform hours usage either by email or by the Application.

Creative workloads keep growing driven by increased SOW Workloads particularly in digital and social media. Workloads are most commonly out of control as Agencies don`t document, track or negotiate workloads for Fee-setting purposes.

The combination of declining Fees and growing workloads puts the Agency under an enormous strain. How have Agencies generated growing profit margins? Through downsizing and “juniorizing”, what converts them in commodity suppliers.

Scope of Work Diagnostics provide Strategic Consulting Support enabling the Agency to measure and assess Agency´s workloads. With this new Approach Agencies will be able to negotiate with customers based on value brand and deliverables instead of Fees.

Scope of Work Diagnostics Professional Service is composed of the following items:

-Project Kick Off: Define Sponsors, Goals, Timing, Resources and Communication Strategy

-Scope of Work Reconstruction in ScopeMetrix® template

-Scope of Work Analysis

-Recommendations, Action Plans and Communication Strategy

Process workshops are an important tool for anyone running process discovery, documentation or analysis. They are powerful because it’s one of the few chances that teams can get to talk about how they work together and how they can improve.

COR designed a workshop focused on Agency´s processes with direct impact on productivity. The Workshop consists of several sessions where COR, along with the CLIENT, analyze existing processes, define improvements to current situation and implement/communicate them in an efficient way. Process Workshops need minimum time from CLIENT´S agenda and provide positive return in a short period of time.

Process Workshop Scope of Work includes:

-Project Kick Off: Define Sponsors, Goals, Timing, Resources and Communication Strategy

-Process Analysis

-Agency´s Service Standardization (Project Template Creation)

-Communicate changes and benefits for Stakeholders

-Workshop Closure and Survey

COR designed a workshop focused on assisting Agencies implementing internal processes and reports in order to have a clear view of their profitability at a Client - Brand - Product - Project level so as to take business decisions based on hard data.

Profitability Workshop consists of several sessions where COR, along with the CLIENT, analyze what information is used for taking business decisions and define improvements to current situation implementing and communicating them in an efficient way. Profitability Workshops need minimum time from CLIENT´S agenda and provide positive return in a short period of time.

Profitability Workshop Scope of Work includes:

-Project Kick Off: Define Sponsors, Goals, Timing, Resources and Communication Strategy

-Process and report Analysis

-New Process and report creation

-Communicate changes and benefits for Stakeholders

-Workshop Closure and Survey

COR as a solution can be integrated with many applications, via API, in order to automate processes. COR provides development and professional services to achieve work with Clients who wish to integrate other applications to the platform.

Scope of work for third-party integrations:

-Process diagnostics

-Definition of scope

-Development, testing and quality assurance

-Training on new processes

Consult with our team.

Consult with our team.

Consult with our team.

If you are interested in knowing more about our professional services, contact us.